Privacy and data Protection

Introduction

At Infocare Healthcare, we appreciate the trust you place in us when sharing your personal data. The security of that data is very important to us. We will explain how we collect, use and protect your personal data.
We will also explain what rights you have with regards to your personal data and how you can exercise those rights.

Who we are

Infocare Healthcare Syste​ms (Ireland) Limited
are based at

Digital Depot, Roe Lane, The Digital Hub, Thomas Street Dublin 8.

Infocare is a healthcare services company with operations and partners in strategic regions around the globe. Infocare strives to offer intuitive, unique solutions to the healthcare industry.

We collect data from you for one or more of the following purposes:
  • 1. To provide you with information that you have requested or which we think may be relevant to a subject in which you have demonstrated an interest;
  • 2. To initiate and complete commercial transactions with you, or the entity that you represent, for the purchase of products and/or services;
  • 3. To fulfil a contract that we have entered into with you or with the entity that you represent;
  • 4. To ensure the security and safe operation of our websites and underlying business infrastructure, and
  • 5. To manage any communication between you and us.

In addition, and in order to ensure that each visitor to any of our websites can use and navigate the site effectively, we collect the following:

  • Technical information, including the Internet Protocol (IP) address used to connect your device to the Internet, browser type and version, time zone setting, Operating system and platform.
Storage of personal data
Personal data will be stored and accessed by members of Infocare Healthcare and companies we use to facilitate our service or our marketing content.  Office locations include Ireland, UK, USA and South Africia. If data is transferred overseas to any of these locations we ensure the data protection is compliant to European GDPR standards.
 

Your rights as a data subject

As a data subject whose personal information we hold, you have certain rights. If you wish to exercise any of these rights, please contact us (see contact details at the bottom of this page).
In order to process your request, we may ask you to provide valid identification for verification purposes. Your rights are as follows:

  • The right to be informed
    As a data controller, we are obliged to provide clear and transparent information about our data processing activities. This is provided by this privacy policy and any related communications we may send you.
  • The right of access
    You may request a copy of the personal data we hold about you free of charge. Once we have verified your identity and, if relevant, the authority of any third-party requestor, we will provide access to the personal data we hold about you.
  • If there are exceptional circumstances that mean we can refuse to provide the information, we will explain them. If requests are frivolous or vexatious, we reserve the right to refuse them. If answering requests is likely to require additional time or occasions unreasonable expense (which you may have to meet), we will inform you.
  • The right to rectification
    When you believe we hold inaccurate or incomplete personal information about you, you may exercise your right to correct or complete this data. This may be used with the right to restrict processing to make sure that incorrect/incomplete information is not processed until it is corrected.
  • The right to erasure (the ‘right to be forgotten’)
    Where no overriding legal basis or legitimate reason continues to exist for processing personal data, you may request that we delete the personal data. This includes personal data that may have been unlawfully processed. We will take all reasonable steps to ensure erasure.
  • The right to restrict processing
    You may ask us to stop processing your personal data. We will still hold the data, but will not process it any further. This right is an alternative to the right to erasure. If one of the following conditions applies you may exercise the right to restrict processing:a) The accuracy of the personal data is contested
    b) Processing of the personal data is unlawful
    c) We no longer need the personal data for processing but the personal data is required for part of a legal process
    d) The right to object has been exercised and processing is restricted pending a decision on the status of the processing
  • The right to data portability
    You may request your set of personal data be transferred to another controller or processor, provided in a commonly used and machine-readable format. This right is only available if the original processing was on the basis of consent, the processing is by automated means and if the processing is based on the fulfilment of a contractual obligation.
  • The right to object
    You have the right to object to our processing of your data where

    • Processing is based on legitimate interest;
    • Processing is for the purpose of direct marketing;
    • Processing is for the purposes of scientific or historic research;
    • Processing involves automated decision-making and profiling.

Contact us

Infocare Healthcare Systems (Ireland) Limited​ ​is the controller [and processor] of data for the purposes of the DPA 18 and GDPR.

If you have any concerns as to how your data is processed you can contact:
Ed ODonnell (serving Data Protection Offer) at DPO@infocarehealth.com
or you can write to these individuals using the address :
Infocare Healthcare Syste​ms (Ireland) Limited, Digital Depot, Roe Lane, The Digital Hub, Thomas Street Dublin 8.